Most healthcare content is too clinical, cold, and confusing. Patients feel dismissed. Providers feel misrepresented. Organizations struggle to connect.

I help bridge that gap.

Hi, I’m Michael. For over 20 years, I’ve taught medical students as a Standardized Patient — a professional medical educator who portrays patient scenarios to help providers build empathetic communication and interpersonal skills. 

I’ve seen future doctors and nurses use confusing medical jargon when delivering patient education — and I provide strategies for explaining complex procedures in layman’s terms.

I’ve seen medical professionals unknowingly dismiss patient concerns — and I offer feedback on how to acknowledge patients and build rapport. 

Now I apply the same clinical communication skills I teach as an SP to patient-centric healthcare content writing. 

By combining my insights as an SP with my PhD in narrative studies and ten years creating healthcare marketing content, I translate clinical data into patient-centric content that:

• Eases patient fears and builds trust
• Provides clinicians with empathetic communication tools
• Drives measurable improvements in patient satisfaction

I specialize in patient stories, health education articles, case studies, and provider content that reduces anxiety, improves health literacy, and builds patient-provider relationships. My work is medically reviewed, evidence-based, and crafted with Plain Language principles—because clarity builds trust.